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TDS - Technical & Development Services Group
Customer care doesn't stop at the front door
With TDS on your team, you can provide the safe and pristine environment that your customers expect for their new home.

TDS can work with your internal departments to help appease unhappy residents and resolve issues relating to external works, highways, drainage and public open space.

Services can be tailored to suit your requirements and can include, but are not limited to:
Liaise with residents to resolve their issues either direct with our own staff or upon instruction from your own internal departments.
Report on problems to obtain quotations from reputable contractors for urgently needed repairs or solutions.
Project manage remedial works required from start to finish, whilst keeping the residents informed and updated through all stages of the process.
Resolve boundary or title disputes.
Attend to faulty street lighting and missing signs.
Inspect and attend to unmaintained areas of the site including production of a maintenance regime and associated budget costs.
Representing numerous developers, TDS successfully resolves and coordinates various customer care issues right from the initial complaint through to resolution and a happy customer.

Upon instruction, TDS can liaise with both developers and residents to discuss and agree suitable solutions. TDS can then progress associated works towards resolution by using approved contractors.
TDS understands that developers wish to resolve customer care issues swiftly using the most cost effective and practical solutions available.

If this is a service that may be of interest to you, please contact your local TDS regional office. See our website for further details or contact our Head Office who can put you in touch with the right team.
Email: enquiries@t-d-s.com            Visit: www.t-d-s.com             Tel: 01933 227726
TDS Group Limited

West End House
60 Oxford Street
Tel: 01933 227726
Email: enquiries@t-d-s.com
Key Contacts

Paul.Fleming@t-d-s.com TDS Midlands

Robin.Bishop@t-d-s.com TDS Southern

Stuart.Graham@t-d-s.com TDS Northern

Steve.Williams@t-d-s.com TDS South West
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